SMS Terms & Conditions
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Virtual Medical Analytics Support Services (V-MASS), you may receive messages related to the following:
Customer Support
Follow-Up Messages
Appointment Scheduling: Assistance with scheduling appointments and coordinating available dates and times.
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week regarding customer care.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Virtual Medical Analytics Support Services (V-MASS) through the following method:
Verbally, during a conversation with our representatives.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact Virtual Medical Analytics Support Services (V-MASS) directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword “HELP” to any SMS message.
You may also contact us directly through our website or customer support contact information:
https://v-mass.com/contact-us/
8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages.
Message frequency may vary.